Privacy Policy
Last Updated: November 1, 2024
This Privacy Policy ("**Policy**") describes how Niceapp.ai Inc. ("**Company**," "**we**," "**us**," or "**our**") collects, uses, discloses, and safeguards your personal information when you access or use our services through our website [Website URL] ("**Website**") or our software applications (collectively, the "**Services**"). By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our practices, please do not use our Services.
1. Definitions
- "Personal Information" refers to any information that identifies, relates to, describes, or can be associated with an individual.
- "Processing" means any operation performed on Personal Information, such as collection, storage, use, disclosure, and deletion.
- "Cookies" are small files placed on your device to collect standard internet log information and visitor behavior information.
2. Information We Collect
a. Personal Information You Provide
We may collect Personal Information that you voluntarily provide when you:
- Register for an Account: Such as your name, email address, mailing address, and phone number.
- Communicate with Us: Including when you contact customer support or otherwise interact with us via email or other channels.
- Participate in Activities: Such as surveys, promotions, contests, or other marketing events.
b. Information Collected Automatically
When you use our Services, we may automatically collect:
- Usage Data: Details about your access and use of the Services, including traffic data, logs, and other communication data.
- Device Information: Information about your computer or mobile device, including IP address, operating system, browser type, and device identifiers.
- Location Data: General geographic location based on your IP address or GPS data.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies.
c. Information from Third Parties
We may receive information about you from third parties, such as social media platforms, marketing partners, and publicly available sources.
3. How We Use Your Information
We may use your information for various purposes, including to:
- Provide and Maintain Services: Deliver the Services you request, including account creation and management.
- Improve and Personalize Services: Understand how you use our Services to enhance user experience and develop new features.
- Communicate with You: Respond to your inquiries, send administrative information, and provide customer support.
- Marketing and Advertising: Send promotional materials, newsletters, and information about products, services, and promotions.
- Legal Compliance: Comply with applicable laws, regulations, legal processes, or governmental requests.
- Security and Fraud Prevention: Detect, prevent, and address technical issues, unauthorized activities, or fraud.
Legal Basis for Processing (for EEA Residents)
If you are located in the European Economic Area, we process your Personal Information based on:
- Consent: You have given clear consent for us to process your Personal Information for a specific purpose.
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligations: Processing is necessary to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided they do not override your rights.
4. Disclosure of Your Information
We may share your Personal Information under the following circumstances:
a. Service Providers
We may disclose your information to third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are contractually obligated to maintain the confidentiality and security of Personal Information.
b. Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your Personal Information may be transferred as part of the transaction.
c. Legal Obligations
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
d. Protection of Rights
We may disclose your information to enforce our Terms of Service, protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.
e. With Your Consent
We may disclose your information for any other purpose with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect, and we cannot guarantee absolute security.
6. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
- The duration of your relationship with us.
- Legal obligations to which we are subject.
- Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations).
7. Your Rights and Choices
a. Access and Control Over Your Information
Depending on your jurisdiction, you may have the right to:
- Access: Request access to the Personal Information we hold about you.
- Correction: Request correction of inaccurate or incomplete Personal Information.
- Deletion: Request deletion of your Personal Information under certain conditions.
- Restriction: Request restriction of processing your Personal Information.
- Objection: Object to the processing of your Personal Information.
- Data Portability: Request transfer of your Personal Information to another organization.
To exercise these rights, please contact us at [Contact Email]. We may require verification of your identity before fulfilling your request.
b. Marketing Communications
You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or by contacting us.
c. Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Disabling cookies may affect the functionality of our Services.
8. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activities. This helps us understand your preferences and improve our Services. Types of cookies we use include:
- Essential Cookies: Necessary for the operation of our Services.
- Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
- Functionality Cookies: Used to recognize you when you return to our Services.
For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy.
9. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our Services are not intended for individuals under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we might have any information from or about a child under 13, please contact us at [Contact Email].
11. International Data Transfers
Your Personal Information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country.
We take appropriate safeguards to ensure that your Personal Information remains protected in accordance with this Policy, such as implementing the European Commission's Standard Contractual Clauses where applicable.
12. Your California Privacy Rights
California Consumer Privacy Act (CCPA)
If you are a California resident, you may have additional rights under the CCPA, including:
- Right to Know: Request disclosure of the categories and specific pieces of Personal Information we have collected about you.
- Right to Delete: Request deletion of Personal Information, subject to certain exceptions.
- Right to Opt-Out: Opt out of the sale of your Personal Information.
To exercise your CCPA rights, please contact us at [Contact Email] or call us at [Phone Number]. We will not discriminate against you for exercising your rights.
13. Do Not Track Signals
Our Services do not respond to "Do Not Track" signals. For more information about "Do Not Track," please visit [All About DNT](http://www.allaboutdnt.com).
14. Changes to This Privacy Policy
We reserve the right to modify this Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this Policy. Your continued use of our Services after any changes constitutes your acceptance of the new Policy.
15. Disclaimer of Warranties; Limitation of Liability
Disclaimer of Warranties
Your use of our Services is at your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties of any kind, whether express or implied.
Limitation of Liability
In no event shall Niceapp.ai Inc., its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Services, even if advised of the possibility of such damages.
16. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at:
Email: [Contact Email]
Mailing Address:
Niceapp.ai Inc.
[Address Line 1]
[City, State, ZIP Code]
[Country]
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This Privacy Policy has been prepared by legal counsel to ensure compliance with applicable laws and to protect both your privacy and our legal interests.